Roofing questions
Straight Answers, No Sales Pitch
These are the questions homeowners actually ask us. If yours isn’t here, call and ask it. We’ll give you the same answer on the phone that we’d give you on your roof.
- Materials
- Limited Lifetime manufacturer warranty on shinglesManufacturer's terms and conditions apply.
- Workmanship
- 10-year written labor warrantyProvided directly by Colorado Roofing and Remodeling.
What is my guarantee?
We guarantee the final price in writing before we start any work, and we guarantee our workmanship in writing with a 10-year labor warranty. Your shingles are separately covered by a Limited Lifetime manufacturer warranty, subject to the manufacturer’s terms.
What are my risks in getting a new roof?
You approve a written price before anything starts, you pay nothing up front, and you don’t pay at all until the work is complete and you’re satisfied. The written estimate is the price.
Do you require any money up front?
No. We don’t accept any money until the job is complete and you’re satisfied with it.
How long will the job take?
Most roofing systems are completed in one to two days from start to finish. Larger or more complex rooflines can take longer, and we’ll tell you that before we begin rather than after.
Can you provide references?
Yes. We can provide customer references on request, and you can read our reviews on our Google Business Profile.
Will my property be left clean?
Yes. We tarp landscaping and hard surfaces before work begins, remove debris as we go, clean up the yard and driveway, and walk the property with you at completion.
What if there’s a problem with my new roof or it leaks?
That’s what the 10-year written labor warranty is for. If the problem is our workmanship, we come back and fix it at no cost to you.
What hidden fees or costs will I have?
None. The written estimate states an exact dollar amount before we begin. On older homes where deteriorated roof decking may be found during tear-off, that possibility and its per-sheet cost are identified in the estimate up front, never added as a surprise afterward.
What if someone gets hurt on my property?
We carry general liability insurance, and we’ll provide a current certificate of insurance on request before work begins.
Who is responsible for the building permit?
We are. We order, post and pay for the building permit. This matters more than most homeowners realize. An unpermitted roof tends to surface later, usually during a home sale.
How do I know I am getting the best materials?
We walk you through good, better and best options and explain the real difference between them, including what each manufacturer actually warrants. You choose. We don’t decide for you.
How do I choose a shingle color?
We bring physical samples, show you completed roofs in your own neighborhood, and can show photographs of the same shingle on similar homes. Color looks very different on a full roof than it does on a small sample board.
Are your crews qualified?
Our crews have fifteen years of experience behind them and it shows in the work. The same people who quote your job are involved in doing it.
How much noise will there be?
Roof replacement is loud, and there’s no way around that. What we can do is schedule around it. If you work from home, have a newborn, or work nights, tell us and we’ll plan the start time accordingly.
Do you provide a lien waiver?
Yes. We provide a lien waiver covering both materials and labor, so you have documentation that everything on your job has been paid for.
More Detail by Topic
- Roof replacement: tear-off, what is in the price, the two warranties.
- Roof repair: leaks, missing shingles, flashing and pipe boots.
- Hail and storm damage: what it looks like and what to do first.
- Insurance claims: what we document, and what we don’t do.
- Ten questions to ask any roofer before you sign anything.
- Homeowner guides: signs you need a new roof, replacement day, reading an estimate, winter prep.