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Ten Questions to Ask Any Roofer
Ask these of us and of everyone else quoting your roof. We aren’t gating this behind an email form. You can read it right here, and use it against us if you like.
Will you give me the final price in writing before any work starts?
Do you require money up front? (The right answer is no.)
What exactly does your labor warranty cover, and for how long, in writing?
Is that warranty from you, or from the manufacturer? What is the difference?
Are you registered to work in my city or county specifically?
Will you show me a current certificate of insurance?
Who pulls and pays for the building permit?
What happens if you find rotten decking once the roof is off? How is that priced?
Will the crew doing the work be your crew or a subcontractor?
Where is your physical office, and how long have you been at it?
The One That Trips People Up
Question four. A contractor will tell you the roof has a "lifetime warranty" and mean the shingle manufacturer's materials warranty, which covers a defective shingle and nothing about whether it was installed correctly. Installation is where roofs actually fail. Make sure you know which warranty you’re being offered, from whom, and for how long, in writing.
Our own answers on price, money up front, warranties, permits and decking are on the FAQ page and in what a roof replacement with us includes. If a storm is the reason you’re reading this, start with what hail damage looks like and how an insurance claim usually runs.
Comparing quotes? Read how to read a roofing estimate. More plain-English guides, including signs you need a new roof, are on our roofing guides page.
Where to Check a Roofer Yourself
The Colorado Roofing Association keeps a homeowner checklist and a summary of the state's residential roofing law. Colorado law also lists what a roofing contract must say in writing before work starts. Your city's building division can tell you whether a contractor is registered to work there and whether a permit has been pulled for your address.